Contact Us

Whether you have a question about one of our reviews, want to flag an error, or have a general inquiry about how this site works, this page explains the best way to reach us. We're an independent editorial team — not an operator — and we take accuracy seriously, so if something looks wrong, we genuinely want to know.

How to Reach Us

The fastest way to get in touch is by email. Send your message to [email protected] and include as much detail as you can — particularly if you're writing about a specific casino, bonus, or piece of content on the site. We aim to reply within two business days.

We do not operate a live chat or phone line. Email is the only contact channel monitored by the editorial team.

What We Can and Cannot Help With

Before writing in, it's worth knowing what falls inside and outside our remit:

• We can help with: questions about how we research and rank crypto casinos, errors or outdated information on any page, affiliate or partnership inquiries, and general questions about the site's content and methodology.
• We cannot help with: account disputes, missing withdrawals, bonus complaints, or any other issue with a casino directly — those must go to the operator's own support team. We have no access to player accounts or operator back-ends.

Editorial and Accuracy Queries

Our reviews are researched and verified against publicly available information from each operator. Bonus terms, coin support, withdrawal limits and licensing details change frequently, and we update pages as we become aware of changes. If you believe a review on this site contains an error — a stale bonus figure, an incorrect restriction note, a licensing detail that has changed — please email us with the specific page URL and the information you believe to be incorrect. We'll verify it and update accordingly.

You can read more about who we are and how we approach our reviews on the About Us page.

Affiliate and Partnership Inquiries

Bitcoin Gambling (independ.net) operates as an independent affiliate comparison site. We may earn a commission when a reader signs up at a listed casino through one of our links. This commercial relationship does not determine how casinos are ranked — position in our lists reflects our editorial assessment, not the size of any commercial arrangement.

If you represent a crypto casino and want to discuss being included in our reviews, or if you have a partnership proposal, please email [email protected] with the subject line "Partnership Inquiry." We review all submissions but cannot guarantee inclusion or a specific timeline for response.

Responsible Gambling Support

If you or someone you know is struggling with gambling, please do not use this contact form as a support channel — we are not equipped to provide that help. Instead, reach out to the National Problem Gambling Helpline at 1-800-GAMBLER, available 24 hours a day. You can also find tools, resources, and guidance on our Responsible Gambling page.

Offshore crypto casinos — the type reviewed on this site — may not offer the same player protection tools, deposit limits, or self-exclusion programmes as state-regulated operators. If you need to set limits on your play, check directly with the operator for what options they provide.

A Note on Legal and Tax Questions

We receive occasional questions about the legal status of crypto casino gambling in the US, and about tax obligations on winnings. We are not legal or tax advisors, and nothing on this site constitutes legal or financial advice. For questions about your specific situation, please consult a qualified attorney or tax professional. For general background on the offshore grey area and state-by-state picture, see our main casino reviews and methodology pages.

Terms and Conditions

Use of this site is governed by our Terms and Conditions. By continuing to use independ.net, you confirm that you have read and agree to those terms, including our affiliate disclosure and age requirements. This site is intended for readers aged 18 or older — or 21 or older where that is the applicable minimum in your state.